SHIPPING PROCESS

Shipping Process

UK & US Deliveries

For all UK orders, placed before 3pm we will attempt to deliver your order within 12 working days. All Us orders will be delivered within 7 days. Where it is not possible to meet these timescales, we will notify you and advise you of an anticipated delivery date.

Non UK & US Deliveries

For all non UK and US orders, we will attempt to deliver your order within 15 working days. Where it is not possible to meet these timescales, we will notify you and advise you of an anticipated delivery date.

Delivery Address

All deliveries will be made to you at the addresses specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately. If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products. If you wish us to redeliver the products to you, you will need to authorize us to charge your credit card/debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery charges we have incurred.A signature will be required to receive the order and you will be responsible for the products as soon as they are delivered. Ownership of the products shall pass to you once we have received payment in full.If you decide to have your order delivered to a different address than your own, a signature will still be required and the general conditions of delivery will remain unchanged.